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Telecom Technician

Telecom Technician

Requisition ID 
# of Openings 
100 Front Street
Job Locations 
Posted Date 
Information Technology
Job Code 

More information about this job


Glob Top Places to WOrk 17


Reliant Medical Group is seeking a Telecom Technician to join our exciting and innovated organization!


Full Time: 40 hours

Hours: Monday - Friday 8:30AM - 5:00PM


Must be able to travel to all Reliant Medical Group sites


Support and implement Reliant Medical Groups telecommunications infrastructure. This includes installing, configuring, maintaining, supporting, and optimizing all telephone systems and services, voicemail and PBX communication systems. The person will also analyze and resolve telecommunications circuit issues in a timely and accurate fashion, and support user needs where required.


Provides service, installation and maintenance support for telecomm, network, and peripheral equipment.


Coordinates and prioritizes service and work orders daily


Escalates service orders as appropriate based on Service Level Agreement and skill set


Setup and maintain phone system reporting statistics


Work with Practice Manager to build and maintain ACD groups


Performs first level diagnostics and troubleshooting for Telecomm equipment, voice circuits, and peripherals


Performs PBX monitoring, troubleshooting, and repair.


Provide routine hardware/software administrative and service support


Enhances professional growth and self-development through participation in educational programs, current literature, in -service meetings and workshops


Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems


Perform other related duties as assigned by management.


Regular, reliable and predicable attendance is required.


Bachelor's degree or equivalent experience.

Previous experience in all phases of telecommunications and voice solutions.

In-depth knowledge of telecommunications networks.--Mitel experience highly preferred.

Excellent consultative and communication skills.

Demonstrated analytical ability and judgment.

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