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Pharmacy Technician

Pharmacy Technician

Requisition ID 
2018-5438
# of Openings 
1
Address 
35 Millbury Street
Job Locations 
US-MA-Auburn
Posted Date 
4/24/2018
Category 
Pharmacy
Department 
INTERNAL MEDICINE
Job Code 
MS77

More information about this job

Overview

Glob Top Places to WOrk 17

 

Reliant Medical Group is seeking a Pharmacy Tech to join our exciting and innovative team. If you are looking for a career that will transform, inspire, challenge and reward you then come join us!

 

Full Time: 38.75

Hours: Monday - Friday 8:00AM - 5:00PM varied


Provides operational support to the Prescription department location. Receives requests to process prescriptions in an accurate and timely manner to get providers approval. Performs assigned prescription functions and duties in support of the prescription department. Takes incoming calls and make outreach telephone calls to patients who have requested medication refills or renewals. Processes medication requests following standard procedure. Checks appropriate notes, pertinent lab results and order labs that are required to support requests being pended for provider approval. Checks if patients are up to date with appointments and books follow up appointments that are required to sustain compliance with treatments. Selects and pend correct medication, dosage, sig and number of refills with selecting correct pharmacy before routing to the appropriate provider for approval. Manages patient’s drug management agreements and updates accordingly. Processes prior authorizations for medications that are not covered by patients insurance. Performs tasks focused on fostering teamwork and dedication to patient safety and satisfaction.

Responsibilities

  • Performs assigned duties as directed by the prescription specialist supervisor.
  • Interacts effectively and professionally with all location departments at Reliant Medical Group.
  • Interacts effectively and professionally with all patients, prescribes and payors and pharmacies related to any and all prescription requests.
  • Develops proficiencies in utilization of Epic.
  • Works independently and handles multiple tasks.
  • Greets patients over the telephone to ensure prompt service for patient needs
  • Performs computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic.
  • Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines.
  • Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law.
  • Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient.
  • Follows all downtime and emergency processes per departmental policies.
  • Assists with projects, prescription initiatives and other tasks at the department as required.
  • Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management.
  • Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures.
  • Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient’s insurance.
  • Great knowledge with insurance companies and pharmacies.
  • Treats each patient with dignity and respect and is dedicated to maximum patient satisfaction.
  • Conforms to all record keeping responsibilities of the department and organization.
  • Follows all professional and departmental guidelines for PHI and HIPPA compliance.
  • Reports any departmental, organizational, state or federal non-compliance issues to their immediate department supervisor immediately. Completes SSA in a timely fashion.
  • Actively contributes to the evaluation and continuous improvement of customer services and as well as department policies, and procedures.
  • Complies with established departmental policies, procedures, and objectives.
  • Enhances professional growth and development through educational programs, seminars, etc. 
  • Performs other similar and related duties as required or directed.
  • Regular, reliable and predicable attendance is required.

Qualifications

Minimum of a High School diploma. Minimum of 18 years of age. Current Massachusetts Technician registration required. One year retail Pharmacy Technician work experience required. Excellent organizational, communication and interpersonal skills. Previous experience with Pharmacy management software and operational platforms required. Maintains current MA Technician registration.

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