Reliant Medical Group is seeking a Financial Counselor to join our exciting and innovative team!
Full Time: 37.5
Hours: Monday - Friday 8:30AM - 5:00PM
Provides guidance and assistance to patients regarding insurance coverage, free care and payment plans. Reviews pending collection accounts. Compiles accounts for transfers to the collection agency. Completes yearly state required Abandoned Property refunds or transferring account credits over to the State.
Obtains payment in full or secures adequate payment arrangements and/or eligibility information from patients. Advises patient on expenses. Secures payments or payment arrangements on verified accounts. Discusses third party coverage with patient and arranges payments for balances due. Informs patient of payment requirements.
Advises patients or others as to their financial liability. Interfaces in person or by phone to identify any financial concerns. Reviews self-pay accounts. Monitors accounts following standard procedure.
Determines payment sources or agency eligibility for all referred accounts. Monitors patient financial history to determine appropriate referrals.
Identifies indigent patients and arranges for reimbursement from appropriate government agency. Maintains a working knowledge of grants, funds and other resources available for qualified accounts. Ensures that accounts using such resources meet the standard qualification. Completes an insurance coverage analysis and other forms as required.
Associate’s degree in Finance, Business Administration, or related field. Five years’ relevant work experience. Must demonstrate knowledge of third-party regulatory guidelines. Excellent interpersonal, communication and organizational skills. Demonstrated knowledge of various software applications such as Microsoft Word, Excel, Outlook, etc.
Must show proficiency in current billing software within 6 months.